New Patient Wait Times at Cheyenne VA Exceed Target

CHEYENNE, Wyo. (AP) — The wait time for new patients seeking a primary care doctor at the VA Center in Cheyenne is more than 32 days — more than twice the limit the Department of Veterans Affairs had set as a goal.

The VA recently abandoned guidelines that veterans should be seen within 14 days of their desired date for a primary care appointment. The department has since said that meeting that target was unattainable given existing resources and growing demand.

The audit found that the Cheyenne VA hospital requires further review.

The VA facility in Sheridan also exceeded the goal, with an average wait time of over 45 days for new patients to see a doctor.

The numbers were released Monday by the Department of Veterans Affairs as part of a national audit.