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BRYCE ON MANAGEMENT

- What ever happened to “The Golden Rule”?I was recently invited to bid on a technical writing project. The initial meeting was treated like a job interview to determine my qualifications and everything seemed to go smoothly. Evidently I passed the test as I was invited for a second interview to discuss the project assignment in more detail. I arrived at the company’s offices a few minutes ahead of schedule (11:00am). Nobody was at the front desk so I took a seat in their waiting room along with another gentleman who I judged to be approximately the same age as myself. We exchanged pleasantries and I soon discovered he was also invited to bid on the same assignment. I was dressed in suit and tie for the appointment, and my competitor was dressed in “business casual.” Actually, we developed a good dialog about who we were and where we were from. There was no animosity between us, just some friendly banter.

During the course of the conversation, I discovered his appointment was scheduled for 10:20am and even though people had come by the reception area, nobody had spoken to him. This concerned me as I noticed I had already been waiting for fifteen minutes. Normally, I would leave ten minutes after an appointment, as some of my doctors and dentists have learned over the years, but since I had been busy conversing with the other person, time seemed to slip by. Shortly thereafter, another visitor walked into the room. Like us, he had arrived a few minutes early so he wouldn’t be late for his appointment. Again, nobody greeted him and he took a seat next to us. Time kept ticking away until it was 11:20am, when I started to become angry over our inhospitable treatment. Finally, I could stand it no longer, wished my acquaintances good luck, and exited the building. Needless to say, I was unhappy about being taken for granted and wasting my time.

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Keep the Faith!

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Tim Bryce is a writer and the Managing Director of M&JB Investment Company (M&JB) of Palm Harbor, Florida and has over 30 years of experience in the management consulting field. He can be reached at timb001@phmainstreet.com

For Tim’s columns, see:
timbryce.com

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Copyright © 2013 by Tim Bryce. All rights reserved.

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