Cheyenne Light Warns Customers of Phone Scam
Cheyenne Light, Fuel & Power is warning customers of a nationwide scam that wrongly claims President Barack Obama is providing credits or applying payments to utility bills. The scammers have phoned customers or contacted them in person, posted fliers and used social media and text messages to perpetuate the scam.
Customers are being told they can make a utility payment using a bank routing number supplied by the criminal and a bank account number consisting of numbers from the customer’s Social Security card. Cheyenne Light and other utilities cannot process any attempt to pay using the invalid numbers and no credit will be applied to the customer’s account.
John Sierocki, customer service supervisor for Cheyenne Light, Fuel & Power says “We caution all of our customers to never provide credit card numbers and other personal or financial information to a suspicious caller. If someone claiming to be with a utility arouses suspicion, call local law enforcement immediately.”
Customers should end any suspicious conversation with someone claiming to represent Cheyenne Light and call the company’s 24/7 customer service line at 866-264-8003 for assistance. Customer service associates can confirm whether the call was from Cheyenne Light and verify a bill payment or whether service work is scheduled at a home or business.